Kristen Bowen
User Experience Researcher
Kristen Bown is a UX researcher in digital experience and design at Centene Corporation. Before that, she was a contract UX researcher in product research at Reddit. She is seeking full-time employment opportunities conducting user-focused research. Bowen has strong expertise in Social media-connected research with a focus on inclusive design.
Her recent research experience involves the development of an innovative IVR research department and conducting user research supporting an increase in social media engagement. Beyond that, she has provided research services to faculty, staff, and students in various colleges. She engages in a user-centered approach to investigating the social media & technological experiences of various populations. Bowen employs surveys and qualitative research methods to explore topics such as the following: the best practices for integrating remote work into the future to support diversity & inclusion; research into the online information behavior of those who have experienced pregnancy loss; a critical examination of the level of diversity within disability studies; exploring the information behavior of racial minority youth & developing services to support; and determining the information exchange experiences of Black adults, who have had concerns for their mental wellbeing in connection to rape.
Bowen is affiliated with the Center for Critical Race & Digital Studies and the Center for Information Technology & Public Life. In the summer of 2021, she completed an internship with Microsoft Research, where she designed and implemented a study on the remote work experiences of Black adults. From her research findings, she developed a guide to be published on Microsoft’s New Future of Work Initiative website, “Research-backed Guide: Basic Tips for Fostering Inclusion of Black American Employees.”
